Shipping policy
At Van Dams Energy Drink, we’re committed to delivering your favorite energy boost quickly, safely, and efficiently. Please review our shipping policy to understand how we handle your orders.
Processing Time
- All orders are processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods & Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping (3-5 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Delivery times may vary based on your location and chosen shipping method.
Shipping Rates
- Standard Shipping: $5.99 (Free for orders over $50)
- Expedited Shipping: Calculated at checkout
- Overnight Shipping: Calculated at checkout
Shipping costs are automatically calculated at checkout based on your order total and shipping address.
Shipping Locations
- We currently ship within the United States.
- International Shipping is not available at this time, but we’re working to expand globally soon. Stay tuned for updates!
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment directly through our website or the carrier’s website.
Delayed or Lost Shipments
- If your order is delayed or lost, please contact us at d.k.kvdams@hotmail.com
- We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
- Please ensure your shipping address is correct before completing your purchase.
- Van Dams Energy Drink is not responsible for delays or lost orders due to incorrect shipping information.
- If you realize there is an error, contact us immediately, and we will do our best to update the address before the order is processed.
Damaged or Missing Items
- If your order arrives damaged or with missing items, please contact us within 7 days of receiving your package.
- Provide your order number and photos of the damaged items, and we will arrange for a replacement or refund.